Refund & Cancellation Policy

Last updated: September 13, 2026

This policy covers any paid content or feature on boardspyq.com ("the Service"), purchased via our payment partner Razorpay.

Digital content, delivered instantly

Everything we sell is digital content, delivered immediately inside your account the moment your payment succeeds — there is no physical product to ship and nothing to wait for. Because access is granted right away, in full, we do not offer refunds for a change of mind after a purchase is complete. Please review what a paid item includes before buying it.

When we do refund

Two situations are always eligible for a full refund, regardless of the item:

• You were charged more than once for the same purchase — e.g. a payment gateway or network error resulted in a duplicate charge. We refund every duplicate charge in full.
• Payment succeeded but access was never granted, due to a technical fault on our side, and we're unable to fix that access within a reasonable time. We'll either grant the access you paid for or refund you in full — your choice.

Outside of these two situations, all sales are final once access has been granted.

Cancellation

Every purchase today is a one-time payment for a specific item, not a recurring subscription — there is nothing ongoing to cancel. If Boardspyq ever introduces a subscription plan, this section will be updated with how to cancel it before that plan launches.

How to request a refund

Email amitgaur.iit@gmail.com with your Razorpay payment ID (shown in your payment confirmation) and a short description of what happened. We aim to resolve every eligible request within 5-7 business days, with the refund itself then following Razorpay's own settlement timeline back to your original payment method.

Changes

We may update this policy as new paid features launch. Material changes will be posted here with an updated date.

Contact

Questions: amitgaur.iit@gmail.com